A place for inspiration, motivation, guidance and hope.
If you have ever started your own business, you will most likely have had to deal with various agreements and documents that are difficult to read, much less fully understand on a first go through. I am referring here to things like shareholder’s agreements, incorporation documents and the various legal and financial contracts that may […]
When a customer asks a question that you don’t know the answer to, the best answer is this: “I don’t know, but I’ll find out!”. When you do this, you are telling the truth and operating from a position of integrity.
A few times in my career, I have waited far too long for someone to get back to me or to complete a task that was central to the business I was working on. In both instances, the combined lost opportunity costs were significant. How did this happen?
About 12 years ago, I was having a discussion with a colleague from Toronto on the subject of message overload. We both managed a sales force in our respective parts of the country. Both of us were receiving in excess of 60 e-mails and 25 phone calls a day. I asked him how he handled […]
It is with great pleasure that I introduce my very good friend and colleague Chris Holt as a guest author at synaptici.com. Chris has twenty-five years of experience within the non-profit sector in front line, management and board capacities. As well, Chris has ten years of experience in technology research, software development and sales in […]
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